This Privacy Policy explains how Northbridge Creative Studio Ltd ("we", "us", or "our") collects, uses, stores, shares, and protects personal data in connection with our art-studio business activities, including enquiries, bookings, workshops, events, commissions, exhibitions, website use, and related communications.

1. Introduction and company information

Northbridge Creative Studio Ltd is the data controller responsible for the personal data described in this Privacy Policy.

Company name: Northbridge Creative Studio Ltd
Address: Northbridge Creative Studio, 14 Redchurch Street, London E2 7DP, United Kingdom
Email: [email protected]
Phone: +44 20 7946 8372

This Privacy Policy applies to personal data processed through our website, email correspondence, phone calls, in-person interactions, booking systems, social media pages, and any other channels through which you interact with Northbridge Creative Studio Ltd.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect personal data directly from you, automatically through our website and digital services, and sometimes from third parties such as payment providers, booking platforms, delivery providers, or publicly available sources where permitted.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

We process personal data only where we have a lawful basis to do so. Depending on the context, our legal bases may include:

Where we process special category data, we will do so only where a lawful exception applies under applicable law.

5. Data sharing and third parties

We may share personal data with third parties only where necessary and appropriate for the purposes described in this Privacy Policy. These third parties may include:

We require third-party service providers to handle personal data securely and only in accordance with our instructions and applicable legal requirements.

6. Data transfer to third countries

Some of our service providers or partners may be located outside the United Kingdom and may process personal data in countries that do not offer the same level of data protection as the UK.

Where such transfers occur, we will take appropriate safeguards as required by applicable law. These may include:

You may contact us for further information about international transfers and the safeguards we rely on, where permitted by law.

7. Storage duration

We retain personal data only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, insurance, and reporting requirements.

The retention period depends on the type of data and the context of processing. For example:

When personal data is no longer needed, we will securely delete, anonymise, or archive it in accordance with our retention practices and legal obligations.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding to your request.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

If you withdraw consent, we will stop processing the relevant data for the consent-based purpose unless we have another lawful basis to continue processing it.

10. Right to complain

If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection supervisory authority. In the United Kingdom, this is generally the Information Commissioner's Office (ICO).

We encourage you to contact us before escalating a complaint so that we may address your concerns directly.

11. Data security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

These measures may include:

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Contact information

If you have any questions about this Privacy Policy or how we process personal data, please contact:

Northbridge Creative Studio Ltd
Northbridge Creative Studio
14 Redchurch Street
London E2 7DP
United Kingdom

Email: [email protected]
Phone: +44 20 7946 8372

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updated version will be effective when published on our website or otherwise communicated to you, unless a different effective date is stated. We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Creative Studio Ltd processes personal data.

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