1. Introduction and acceptance of terms
These Terms of Service (“Terms”) govern your access to and use of the services, classes, workshops, courses, tuition, events, materials, website, and related offerings provided by Northbridge Creative Studio Ltd (“we”, “us”, “our”).
By booking, attending, purchasing, registering for, or otherwise using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.
These Terms apply to all participants, customers, clients, visitors, and other users of our services, including painting workshops, drawing classes, printmaking sessions, mixed media art courses, private art tuition, and creative team-building workshops.
2. Scope of services
Northbridge Creative Studio Ltd provides creative, educational, and recreational art services, which may include but are not limited to:
- Painting workshops
- Drawing classes
- Printmaking sessions
- Mixed media art courses
- Private art tuition
- Creative team-building workshops
We may offer services in person, at our studio, at external venues, or online, depending on the nature of the booking. We reserve the right to modify, substitute, or update course content, materials, instructors, schedules, locations, and formats where reasonably necessary.
Any descriptions of services, sample outcomes, course outlines, or promotional materials are provided for general information only and do not constitute a guarantee of any specific artistic result, skill level, or performance outcome.
3. User obligations and responsibilities
When using our services, you agree to:
- Provide accurate, current, and complete information when making a booking or registration.
- Follow all reasonable instructions given by our staff, tutors, facilitators, or venue personnel.
- Act respectfully toward staff, other participants, visitors, and property.
- Use equipment, tools, materials, and studio facilities safely and only as instructed.
- Notify us in advance of any relevant medical conditions, disabilities, allergies, injuries, or accessibility needs that may affect participation or safety.
- Supervise any child or dependent person in accordance with the requirements of the service booked, unless we have expressly agreed to provide supervision.
- Comply with all applicable laws, venue rules, health and safety requirements, and reasonable studio policies.
You must not:
- Behave in a disruptive, abusive, discriminatory, threatening, or unsafe manner.
- Damage, steal, misuse, or remove property belonging to us, our staff, other participants, or any third party.
- Bring prohibited items or substances into the studio or any venue used for our services.
- Record, photograph, or livestream sessions where prohibited or without the relevant consent.
We may refuse entry, suspend participation, or terminate a session without refund where your conduct materially breaches these Terms, compromises safety, or disrupts the experience of others.
4. Payment terms and conditions
Fees, prices, and charges for our services will be communicated at the time of booking or purchase, unless otherwise agreed in writing. All payments must be made using the methods we accept from time to time.
- Bookings may require full payment in advance or a deposit to secure a place.
- Any deposit may be non-refundable unless stated otherwise at the time of booking.
- Prices may include or exclude taxes depending on the service and booking details; where applicable, this will be stated clearly.
- Where payment is not received when due, we may cancel the booking or withhold access to the service.
- We reserve the right to correct pricing errors and to cancel bookings affected by obvious pricing mistakes, subject to any refund owed for sums already paid.
Unless expressly agreed otherwise in writing, you are responsible for any bank charges, currency conversion costs, or third-party payment fees.
5. Cancellation and refund policy
Cancellations and refunds are handled in accordance with the booking terms provided at the time of purchase and the nature of the service booked.
Unless a more specific cancellation policy is stated for a particular class, workshop, course, or private tuition session:
- Cancellations made by you more than 14 days before the scheduled service may be eligible for a full or partial refund, less any non-refundable deposit or administrative fee.
- Cancellations made by you within 14 days of the scheduled service may not be refundable.
- Failure to attend, late arrival, or early departure does not entitle you to a refund.
- Where a course or workshop is sold as a package, missed sessions may not be transferable or refundable unless we expressly agree otherwise.
If we cancel or materially reschedule a service, we will, at our discretion, offer one of the following remedies:
- a rescheduled place on a comparable service;
- a credit for future use; or
- a refund for the affected portion of the fee paid.
Refunds, where applicable, will be made using the original payment method where reasonably possible. We are not responsible for delays caused by banks or payment processors.
We may withhold refunds where cancellation is due to your breach of these Terms, misconduct, or failure to comply with safety instructions.
6. Liability limitations
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
Subject to the foregoing, Northbridge Creative Studio Ltd shall not be liable for:
- indirect, incidental, special, consequential, or punitive losses;
- loss of profit, loss of business, loss of opportunity, or loss of goodwill;
- loss or damage to property not caused by our negligence;
- personal belongings brought to our premises or any venue used for our services;
- any adverse outcome arising from your failure to follow instructions, disclose relevant information, or use materials properly.
To the fullest extent permitted by applicable law, our total aggregate liability arising out of or in connection with any service shall be limited to the amount paid by you for the specific service giving rise to the claim.
Artistic activities may involve the use of tools, materials, inks, paints, sharp objects, heat, and other items that carry inherent risks. You participate at your own risk and must act responsibly at all times.
7. Intellectual property rights
All intellectual property rights in our website, branding, course materials, lesson plans, handouts, designs, texts, images, videos, worksheets, templates, logos, and other content owned or used by Northbridge Creative Studio Ltd remain our property or the property of our licensors.
You may use materials provided during a class or workshop solely for your personal, non-commercial use, unless we expressly permit otherwise in writing.
You must not copy, reproduce, distribute, publish, adapt, sell, sublicense, or exploit any of our materials without our prior written consent.
Unless otherwise agreed in writing, any artwork, concept, design, or creative output produced by you during a session remains your property. However, you grant us a non-exclusive, royalty-free, worldwide licence to use photographs or recordings of your work, and any testimonials or feedback you provide, for promotional, archival, or educational purposes, subject to applicable privacy laws and any reasonable objection you raise in writing.
If we provide reference images or third-party materials, you are responsible for ensuring that any further use complies with applicable copyright and other intellectual property laws.
8. Data protection and privacy
We process personal data in connection with bookings, payments, communications, attendance records, safety requirements, and service delivery. We will handle personal data in accordance with applicable data protection and privacy laws.
By using our services, you acknowledge that we may collect, store, use, and disclose personal data as necessary to:
- manage bookings and payments;
- communicate with you about our services;
- maintain safety and studio operations;
- respond to enquiries, complaints, or legal claims;
- send marketing communications where permitted and, where required, with your consent.
We will take reasonable steps to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no system can be guaranteed to be completely secure.
For more information about how we process personal data, please contact us using the details below. If a separate privacy policy is made available, it forms part of the information applicable to your use of our services.
9. Force majeure
We shall not be liable for any delay in performance or failure to perform our obligations where such delay or failure is caused by events beyond our reasonable control, including but not limited to:
- fire, flood, storm, or other natural events;
- pandemic, epidemic, or public health emergency;
- power failure, utility interruption, or internet outage;
- industrial action or labour disputes;
- government action, legal restriction, or regulatory intervention;
- transport disruption, venue closure, or supply chain interruption;
- war, terrorism, civil unrest, or similar events.
Where a force majeure event affects a scheduled service, we may reschedule, modify, suspend, or cancel the service without liability beyond any remedy expressly required by law or stated in these Terms.
10. Changes to terms
We may update or amend these Terms from time to time to reflect changes in our services, operations, legal obligations, or business practices.
Any revised Terms will take effect when posted or otherwise communicated to you, unless a later effective date is stated. Your continued use of our services after the updated Terms take effect constitutes acceptance of the revised Terms.
If you do not agree to any revised Terms, you should not make further bookings or use our services after the effective date of the changes.
11. Applicable law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory rights you may have under applicable law.
12. Contact information
If you have any questions about these Terms, bookings, refunds, accessibility, privacy, or any other matter relating to our services, please contact:
- Northbridge Creative Studio Ltd
- Northbridge Creative Studio, 14 Redchurch Street, London E2 7DP, United Kingdom
- Email: [email protected]
- Phone: +44 20 7946 8372
13. Severability clause
If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or, if that is not possible, severed from these Terms.
The validity and enforceability of the remaining provisions shall not be affected, and the remainder of these Terms shall continue in full force and effect.